You can contact Eddie Wilson at (01) 812 1212. Eddie told us the secrets to running a successful airline, what it's like working with Ryanair Group CEO Michael O Leary and what incentives the airline industry needs to stimulate growth. You need indoor dining. All rights reserved. I think there's always an element of being price-led in anything. From cutting hair to cutting costs! We've made a commitment to have 12.5% of SAF, sustainable aviation fuel, blenders by 2030. Thank you so much for your time, and thanks to everybody for watching. Edward Wilson serves as Chief Executive Officer of the Company. Again, there's always something, in my experience, that happens every five or seven years here, whether that's volcanic ash or previous issues that we've had, whether it was foot and mouth disease or whatever happened, and we've always come out of these, even through the last financial crisis, we've come out stronger. I think it's been a relatively strong build driven by much lower fares coming back from around a million passengers in April to the five million as we made our way up into June. Prior to this he served as Head of Personnel since December 1997. Look what we're doing. Oh, it's going to be fantastic. I think we have the scale this time for the connectivity or the length of sectors up there for us to be able to tag on short sectors onto longer leisure sectors. It's such an easy target, but such an essential part of the infrastructure that we're in, and there is a view that is all flying is discretionary. But passenger numbers are still a bit below that, at 37%. If you need help with any problem,please contact us through this form. So you have some countries that were late to the party. We might even get into the Eurovision Song Contest next year, I don't know. But if it was all price-led, we'd be back over at 95 or 96%, and clearly we're not there. His succession begins as the group faces fallout from Brexit and prepares to cut up to 900 pilots and cabin crew from a total of 15,100 as a result of delays in the delivery of Boeings 737 Max. Look what we're doing. Tracey was appointed Ryanair CFO in January 2020 having previously served as Ryanairs Director of Finance. It's like my passport and I can travel, and the hope is that at border control throughout Europe, where it exists, and of course, there is no border control for most Europeans, but that people would just be able to show this as they go through, because the last thing you'll want is delays at airports. We already have five and Marrakesh, three in Fez. What you have seen is that you have seen Norwegian, you have seen other airlines cancelling orders, and you have airlines that are saddled with government debt, and there's no way that governments are going to countenance so-called national carriers not paying back money and then wanting to have big capital expenditure programmes. Lets ban babies in first class once and for all. Yeah. Just going back to also, you mentioned the Nordic regions, specifically you mentioned Finland, but also you mentioned Scandinavia. EW: Yeah. Eddie, the time has gone so fast. But I think that will gradually make its way through Europe. CAPA Live is the most sought-after monthly global aviation event. So is there something different this time that's going to change things? "So we'll wait and see, but there are strong pockets of markets that never really went backwards. Well, it's in a closed period, but it's no secret that our public comment has been that, of course when you're trying to fill fares you're not getting back up to the load factors that you would expect because of travel restrictions. I was in Agadir recently, in Morocco where we are going to base two aircraft there from the winter. to get you out of trouble that is. The load factor that run has been achieving in the low 70s percentage terms. We've got the costs coming through on airports, staff to a lesser extent because that's going to be restored over the next number of years, but at least everybody here is taking their part in it as well. Sure. When hes not cheering for Liverpool FC, he leads our Labs team of software developers so, you could say hes the Sheldon Cooper of our entire Group. I think the EU passport, the digital COVID certificate has given people the confidence to book, and with the UK and Ireland lagging, but I think the UK have with the announcement recently by the prime minister that they're getting back to normal, we expect that will make its way into travel and we will see the return to travel without restrictions for member countries. EW: Well, it's in a closed period, but it's no secret that our public comment has been that, of course when you're trying to fill seats you're not getting back up to the load factors that you would expect because of travel restrictions. Clearly that's very strong compared to much of the industry, but it's a long way below your pre-COVID levels of mid 90%. As CEO of the American Association of Private Lenders I provide the vision and leadership for our organization. Contact Us - Ryanair Help Centre But most airlines are not growing, getting smaller, and you have a significant exit is pretty much of Norwegian, you've got German wings, there's various other small ones around the side. How long should it suffer? There's been argument around the use-it-or-lose-it slot rules, or the suspension of those rules as protected incumbents. Obviously, with the crisis, you had to reverse some of the pay increases, reduce some of the hours, but now it's starting to go back up again. So Eddie, I'm just going to kick off, I think, by asking you about the current situation where the group is in terms of capacity and traffic. You only have to look at our route network of 240 destinations, it's not necessarily about that. Whereas, the focus quite rightly there is on what are the emissions, electric vehicles, etc.? We might even get into the Eurovision Song Contest next year, I don't know. Interview with Eddie Wilson, CEO of Ryanair, at #TIS2021 Yeah. Yes. You seem to have JavaScript disabled in your browser. Are you confident that that solution will be found in time? But I just think it's important to say you've got to lead things sometimes by saying, "We'll put capacity in place. It's transformed people's lives. It's about small businesses. But passenger numbers are still a bit below that at 37%. "There are no real airlines to go in there to fill the type of gap that Ryanair can do with the type of And we're the only airline taking delivery at that sort of capacity over the next number of years. Confirming the news, Mr OLeary told staff in a note that Mr Wilson would take up his new role immediately, and this will start a transition process over the next three months of taking over from myself. We publish the names and emails of customer service managers. Ryanair has turned to Eddie Wilson, a veteran executive of 22 years, as its new chief executive amid a tumult of strikes and stiffening competition and a . We're going to open a base in Riga, but we've got connections and we're well-known in Vilnius, Tallinn, and now in Helsinki, in Tampere, in Billund, we're going to have a base there at winter '21. "So that's the real key for airports, that they can add destinations, and given that span of destinations, it's really attractive for airports. JW: Yes. "From an environment perspective, we've got to do that in the best way that we can, and the industry is stepping up to that. Industrial relations, because we've got 89 separate locations, it's not like one big location, and most people figure it out pretty quickly that when you're up against a crisis like this, that Ryanair is going to continue to grow. Mr OLeary predicted that this approach would save money and allow the organisation make further acquisitions. So I think there's going to be opportunity for those that are strong and growing, and I think over time, most of those airlines are going to find it hard to get back to pre-COVID levels. If you need to nudge that along particularly if the booking curves are all over the place at the moment, because particularly people travelling with children or whatever are nervous, I suppose, that if they've got to go somewhere where there's the requirement to have a PCR test, they may fail that test or whatever, or get a positive result, which will throw all their travel plans into chaos, and people were generally booking closer in. "But most airlines are not growing, getting smaller, and you have a significant exit pretty much of Norwegian, you've got Germanwings, there's various other small ones around the side. Are you confident that that solution will be found in time? Interview with Eddie Wilson, CEO of Ryanair, who explained at #TIS2021 how he sees the future of the airline sector.TIS - Tourism Innovation Summit is the gl. We put about a million and a half and that to work on sustainable aviation fuel, and there's always this call for taxes. European aviation is more or less committed to net zero by 2050, which puts it slightly ahead of the global industry. This website is using a security service to protect itself from online attacks. "But I think that will gradually make its way through Europe. In its own right. Invalid captcha response. But that seems to be more important than restoring connectivity, but the government or whatever seemed to be caught in the headlights of the medics more so than any other country in Europe. What we take for granted, particularly in Europe is we're going to be able to get onto an aircraft, we're going to get off the other end, we're not going to have any hassle, we're going to have to show our passport. Our legal laureate dispenses considered legal advice (as he lightly clears his throat) in the manner of a chess grandmaster. Edward Wilson biography. Who you gonna call? So I'm going to try and ask you quicker questions if I can. Fleet plans, the 737 MAX, the impact of the delay, and now it's coming in finally, the impact it's going to have on you going forward? All rights reserved. You're obviously confident that you could get to 75 to 80% of pre-COVID capacity this summer. CAPA Membership provides access to all news and analysis on the site, along with access to many areas of our comprehensive databases and toolsets. Coming at it from different angles, there is that environmental argument, but there's also a protectionism angle to it as well. Before joining Ryanair, Eddie was the Human Resources Manager for Gateway 2000 and held a number of other human resources-related positions in the Irish financial services sector. Prior to joining Buzz, Michal served as the General Director of the Polish Airports State Company and CEO of Warsaw Chopin Airport. Well, the industry, we do get bad press, and I would say when you look compared to what goes on in shipping or what goes on in agriculture, or what goes on with car use, you don't get Volkswagen getting the same level of negative publicity on the number of cars they produce. We have 60-odd of those arriving this year, and they've got to go somewhere, and they're going to go somewhere where we have core certainty, and for those airports, at least they can plan for their ancillary revenues, whether that's airport shopping, car parking, etc. "We opened a base in Venice Treviso, we had just announced the base in Turin. Those countries and those airports and those regions that are willing to step up to the plate and say, Look, there's going to be less capacity in Europe for short-haul over the next number of years, and that means some airports it's not going to return to. "But I think when everyone puts their minds to it, the industry has to react, and not only customers are going to have to really buy into this. We're funding a research facility here in Trinity College in Dublin. "You are seeing the thing in terms of the state aid that's going around and in particular, no strings attached on to state aid on giving up slots. All rights reserved. JW: No, quite. I think it's been a relatively strong build, driven by much lower fares coming back from around a million passengers in April to the five million as we made our way up into June. Do you see potential for adding other, let's say North African countries? How do I get it fixed? Okay. "But I think it just gives that certainty to people. The aircraft burnt 16% less fuel, we've got 40% lower noise emissions. Last year, or in the last fiscal year of 2019, we paid, I think almost 630 million in environmental taxes. Mein Nisinta Seirbhse Poibl na hireann. We still don't have indoor dining in Ireland, and it's the one country where you need indoor dining in July! Please re-try again. Just going back to a couple of the markets that you mentioned there, you talked about Morocco, and you've obviously got that new base going. We've had a real focus on this. 5.133.192.161 Juliusz was appointed Group CLO; Company Secretary in late 2019 having previously served as Ryanairs Chief Legal & Regulatory Officer; Company Secretary from May 2009 and Deputy Director of Legal and Regulatory Affairs since 2007. I don't know when that will open in any sort of significant basis, but I think long-haul tourist travel will take longer to recover, and hopefully that will spill over into more short-haul European routes, especially on our 240 destinations throughout Europe.". So I think it's different this time. Ryanair's Eddie Wilson said today he did not expect a repeat of travel chaos seen in Europe last summer. But I know that the European countries, such as Greece, Spain, Italy, Portugal, want to welcome at the English with open arms. {{item['V1 Body']}} It's transformed people's lives. You ask anyone on the street, who's going to survive this crisis, people say Ryanair, and our employees are no different, and unions are a function of the employees that you have. Fleet plans, the 737 MAX, the impact of the delay, and now it's coming in finally, the impact it's going to have on you going forward? Were always here to help. At the moment, to the extent that you can reveal any data, are average fares for Ryanair going down at the moment, or are they actually holding up? "We'll be able to absorb this in terms of frequency reduction," said Wilson, chief executive of Ryanair DAC, the largest airline in the Ryanair Group. So I think it's different this time.". A former CEO of LS Airport Services and supervisory board member of Euro LOT Airline, Krakow Airport and Gdansk Airport, Michal also held roles with the Polish Industrial Development Agency, the Office of Competition and Consumer Protection and PwC. In an internal memo to staff, Mr O'Leary said, "Eddie has made a huge contribution to that successful growth, without ever losing his Southside accent, his boyish charm of his Northside address!!! JW: So you did mention briefly fares, average fares, and the question I was going to ask you was to what extent does discounting ticket prices make any difference in this kind of environment? "Last year, or in the last fiscal year of 2019, we paid, I think almost EUR630 million in environmental taxes. The first airline to report monthly on CO2 emissions, the lowest in Europe on a passenger kilometre basis. $('#spanCopyright').text(theDate.getFullYear()) Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. I think yeah, that is a potential, but in a lot of cases it's about airport cost and competitiveness, not necessarily the destinations in themselves. RyanAir Direct | Dublin | Eddie Wilson Yeah, I think it's important. It comes after Michael O'Leary - the CEO of the Ryanair . So the priority then is you're trying to maintain as much of the network as possible and not worry too much about filling the aircraft? We're rapidly running out of time and there's a lot of things I still want to ask you. Would that be fair to say? It's not necessarily that we are switching capacity, and I know you'll get onto this, but we have 210 aircraft on order. While we aim for 100% accuracy in the transcript, there may be some minor transcribing errors. Eddie Wilson: Yeah. John was appointed in 2014. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. All other use is prohibited. We have no difficulty throughout this COVID crisis with governments having some form of bail out in all sorts of industries where we've had payroll supports or special things put in for the hospitality industry, etc. 2023 Ryanair Group. Mar 2016 - Present7 years 2 months. Our help is free. Thank you so much for all or your candour. Yeah. That's fine, but this isn't the time for it. Email or phone: Password: Forgot account? Waited too long to get a passport? We're going to do about five million passengers there this year, which is not insubstantial in that country alone. Eddie Wilson was speaking in Berlin where he announced 520 weekly flights in its summer schedule, but said Ryanair was focusing growth elsewhere due to high airport charges. So are you concerned that there is a growing level of protectionism in Europe, and where is that going to go? Or bringing people or meeting kids or whatever or going to university. If you need to nudge that along, particularly if the booking curves are all over the place at the moment, because particularly people travelling with children or whatever are nervous, I suppose, that if they've got to go somewhere where there's the requirement to have a PCR test, they may fail that test or whatever, or get a positive result, which will throw all their travel plans into chaos, and people were generally booking closer in. Do I have to pay this service bill? 2023 Ryanair Group. Release date: 27 April 2023. . If that means that you're going to discount on fares, so be it. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Michal joined Buzz in 2017 and is second only to Mehran Nasseri for dwelling in airports just look at his professional experience. Contact the BBC; Make an editorial complaint; BBC emails for you; You can sell anything if the price is right, but what we have here is that you've got a period where you're trying to get back to some level of normality and it's important that you get as many people travelling as possible. So I think we're in a completely different place this time, and you have Norwegian at a fraction of the size that it was, and you've got places like Copenhagen, which they're just not going to recover their traffic. There's been argument around the use-it-or-lose-it slot rules, or the suspension of those rules as protected incumbents. People got scared from the last time round when they were stranded and couldn't get home, and people worry about that a lot. Edward Wilson is 56, he's been the Chief Executive Officer of Ryanair Plc since 2019. Prior to this, he was Ryanairs Finance Director from June 2006 and Treasurer from January 2003. We've just concluded a deal with Manchester Airport Group that takes us out on till 2028. He was in the news most recently when Ryanair succeeded in getting a High Court order halting a strike by Irish-based pilots. Images Courtesy of Getty Images. We have 60-odd of those arriving this year, and they've got to go somewhere, and they're going to go somewhere where we have call certainty, and for those airports, at least they can plan for their ancillary revenues, whether that's airport shopping, car parking, et cetera. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Yeah, I think so. So you have some countries that were late to the party. Not to be confused with the Austrian screenwriter and director, this Andreas was appointed in 2018 and takes care of our business at Laudamotion. What do we take for granted in travel? You can't do it, and all it does is that it constrains supply, and it's based on this notion from those from the higher-fare airlines, that there is some sort of privilege to flying, or that it is discretionary for other classes or whatever, when people travel for lots of reasons.