If you do not reply within 15 calendar days to any of Wisecars emails, the case will automatically be closed without any resolution and/or compensation. Wisecars cannot amend the drop-off time once the rental has already begun. Do not cancel your booking with the Car Rental Company directly as additional fees may apply. This information must be sent via email and give Wisecars the relevant details of the incident. If a cancellation is requested more than 48 hours before the pick-up time the customer will receive a full refund minus non-refundable Cancellation Protection and/or Protection Package. DeductibleProtection covers up to {{currency}} 1000 of your deductible. With Wisecars Protection Package: you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; You must verify in advance that your age meets the renters age determined in the Car Rental Companys policy. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. When you return your car, the car rental company will check it, and charge you for any damages. Only when all documents are present and severe negligence can be excluded, a refund will be processed. This rental booking was a breeze. Sent elderly disabled wife from TX to Ontario, CA on a personal trip only for her to get to Fox rental counter and be denied a car due to not having a 'major credit card'. In peak periods this may not be achievable. Dear Herr,Thank you for sharing with the community this amazing feedback!We're sorry to hear you could not pick up the car due to not having the required documents. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, youmust notify Wisecars within 24 hoursof the date on which the incident took place and no later than 48 hours after the rental period is completed. We use dedicated people and clever technology to safeguard our platform. Most car rental companies will hold your car for you for an hour, but different companies may have different policies regarding delays. Wisecars car rental comparison. As part of our commitment to provide competitive, honest, fair and transparent pricing, we at Wisecars aim to only work with partners offering you a fair fuel policy so you will get no unpleasant surprises with hidden extras. Failure to comply with the correct procedure will result in your protection coverage becoming invalid. Dear Lucy,We are so grateful for your 5-star review. At the airport, the vendor failed to deliver the car and we had to scramble to make alternate arrangements, while traveling with an infant. Companies can ask for reviews via automatic invitations. Our website includes a full description of each car type, including the typical number of passengers and pieces of luggage each can accommodate. Hello Mr Tausif Thank you for rating Wisecars, After checking your reservation with the number 31421302 we can see that you had access to the T&C of the supplier were it was noted Under the Section Payment Conditions The following credit cards are accepted: Visa, MasterCard, Diners Club. Please note, Wisecars Protection Package does not cover damages to the clutch, upholstery or any towing fees. First time that I book with Wisecars and since the beginning I have had an excellent customer service! By using our website, we assume you agree to our, Your rental agreement may require you to have, https://www.wisecars.com/en-us/faq#contactSection. Dear Roberto,Thank you for sharing your opinion with the community!We're thrilled to hear that Eduardo could quickly resolve your issue, don't hesitate to contact us through support@wisecars.com or give us another call if you need further assistance.Have a nice day!Kind regards,Rachel from Wisecars. Please keep in mind that inclusions may differ between car rental companies. Dear Yiset,Thank you for contacting us! Car Rental Company coverages usually do not cover damages to the tires, car glass and undercarriage, nor costs for the loss of car keys. Wisecars will not refund any vehicle repairs, unless the customer has bought excess protection and is eligible for a refund based on the related terms. Wisecars, just like any other car rental broker or supplier, cannot guarantee the specific make or model of the car that you will receive at the rental counter. You can also check this information on the Supplier Terms and Conditions at the bottom of the page.Unfortunately, we cannot refund you for any extras accepted at the pick-up. Please note, making a new booking may result in the change of the Car Rental Company. If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. To claim a refund, you will need to provide: The damage claim investigation process takes up to 28 calendar days. Wisecars offers access to a rental car at competitive prices, and the booking process is hassle-free. All related documentation must be kept if an insurance claim is submitted. Dear Edgar,Thank you for taking the time to share your feedback with us!We're thrilled to hear we could respond to your query in a timely manner and the issue was resolved.Have a nice day!Kind regards,Rachel from Wisecars. I reserved a vehicle with Wise Cars. Still no refund. Renting a car and want to make sure you know how car rental works? Please verify whether you have any transferable car rental insurance that you can prove with related documentation. Many thanks, Josep. Anyone can write a Trustpilot review. A Review of Kayak: Should You Book Your Travel There? - Forbes Wisecars customer support is available 24/7. Took out Excess Protection cover and had to make claim. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. On reservation prepay they gladly took my money using my debit/credit card no problem. They will need to show their drivers license, which they must have held for at least two years. Im from Puerto Rico my experience was awsome got a real good deal on a 14 day rental to travek from nevada to california and back. If you cannot take them with you when you go to pick up the car, you need to take them back to the counter later on and add them as additional drivers. Wisecars Protection Package ensures that you are protected should anything go wrong. Check out what 12,908 people have written so far, and share your own experience. Reviewers satisfied with Wisecars most frequently mention customer service, and rental process. Every driver must have a full, valid driving licence that they have held for at least 1 year (2 or more years required at certain locations; this will be confirmed during the booking process). If there are any outstanding charges or you accept any of the supplier's extras, they will charge you in local currency. All rights reserved. Wisecars employs limited use of cookies for your safety and does not store any personal data. ! Re: Wisecars car rentals 3 years ago Save All cancellations outside of the aforementioned timeframes will not be refunded. Dear Martin,Thank you for taking the time to leave us your feedback!It's great to hear Eduardo could help you resolve the issue, we're always here for you if you need further help.Have a nice day!Kind regards,Rachel from Wisecars. Replies to negative reviews in < 24 hours. Wisecars Reviews - 69 Reviews of Wisecars.com | Sitejabber | Read 10,941-10,944 Reviews out of 10,944 We strive to make the rental conditions as clear as possible and are willing to help the client with any issue they may face during the rental.We have contacted the car rental company to investigate this case and they sent us the rental agreement, in which it is stated that various additional services were accepted and signed by you at the pick-up.Please note that adding insurance is not mandatory; you can present proof of your own coverage at the pick-up as stated on the Supplier Terms and Conditions you accepted during the booking process. The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved. Wisecars Wisecars Reviews 12,905 Excellent 4.5 VERIFIED COMPANY www.wisecars.com Visit this website Write a review 4.5 1-star Filter Sort: Most relevant Valerie Wagoner 1 review ES 7 Mar 2023 Super friendly and effective customer service! Wisecars can email you a copy of your reservation voucher (in PDF or HTML format) after that as well. Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. I called the vendor directly, and they confirmed the funds are sitting with Wisecars.com. At the airport, the vendor failed to deliver the car and we had to scramble to make alternate arrangements, while traveling with an infant.It has been 6 months since this happened, and after 10+ calls into their customer service center, they have yet to issue me a refund - It is a total black box. Do you agree with Wisecars's 4-star rating? Lynn Baker= 1 review US 1 Apr 2023 Invited so far a quick and easy experience so far a quick and easy experience. Incomparable prices. By far the worst customer service I have experienced in my life. They will do this by keeping some or all of your deposit, and, if necessary, by charging your credit card. magpul flat dark earth handguardikos andalusia frescoikos andalusia fresco Wisecars tip Always check if the fuel level is the same on the rental car as it is on the rental agreement before you leave the rental office. a cancellation is made less than 48 or 24 hours before the starting date of the rental period (depending on the Car Rental Company); you do not have a valid driving license that is accepted by the Car Rental Company; you cannot present an accepted credit card for the security deposit. Usually, you can cancel your booking up to 48 or 24 hours before the pick-up. If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. Dollar charged me for all taxes (about 40% over what had already been paid) and Wisecars have not been able to resolve the issue in the past three weeks. In that case, the special cancellation terms are presented during booking. If no further information is required, your claim will be sent to our refunds department and the refund will be made within 28 calendar days. I sent an email updating my flight information and times. The main issue with that is that the price of the fuel they provide at the counter is hugely inflated and you will pay more for fuel at the counter than you would at the pumps. The car rental company will charge you for the additional driver for the whole time that you have the car. Please note, it is your responsibility to provide all the above-mentioned documents. If you're in the 21 to 25 age range, you will likely have to pay a young driver fee. Voice your opinion today and hear what 12,837 customers have already said. Called Wise to ask why instructions do not say 'Major Credit Card'? Categories . We recommend that upon pick-up of the car you shall check the fuel gauge to ensure that the condition of the fuel tank is consistent with that specified in the Car Rental Agreement. When you come to pick up your rental car, please make sure to take with you: Please note that only a full licence held for a minimum of 1 year with no endorsements will be accepted. Your friends will also receive their own referral code, which they can share with their friends and start earning rental credit as well. Cancellation Protection can be purchased only at the time of booking and is not refundable. I just tried this trick and OGG lit up with results given different dates. Additional fees can apply with certain Car Rental Companies and in certain countries for drivers aged under 25 years or over 65 years. If you choose to pay for the service using a credit card, your credit card details are not stored by us. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company. If you don't have your own protection, the supplier may offer you to purchase local mandatory insurance. Rachel from Wisecars. Wisecars discount code & promo code - 65% Off in April 2023 Wisecars discount code |65% Off | April 2023 Last updated 6 Wisecars promo code on April 21 2023 All (6) Deals (6) Our Pick Ford Focus start from $165.84 Get Deal Expires:Apr 28, 2023 Compact or Larger as low as $164.15 Get Deal Expires:Apr 28, 2023 Chevrolet Spark as low as $117.24 I just booked, so I will have to see when I arrive, but I was able to login into the self service portal immediately after booking and see that my rental would be supplied by Avis. However, you will not be entitled to a refund if: Please check if you provided the correct email address. Do you agree with Wisecars's 4-star rating? Additionally, the website offers competitive pricing, ensuring that users get the best value for their money. I booked a car through their website for an airport pick-up. Wisecars can not be held responsible for bank fees or smaller refunds due to currency conversion. Thank you! The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. Contact Wisecars Customer Support - phone, email or messages Read Customer Service Reviews of www.wisecars.com - Trustpilot we have not traveled yet so will report after our trip. In case of an airport pick-up, it will state whether or not the supplier has a desk in the terminal. Check out what 12,961 people have written so far, and share your own experience. Service 40 Value 40 Shipping 20 Returns 28 Quality 34 We recommend that you keep a copy of the Car Rental Agreement and any other document related to the Car Rental Transaction, including documents pertaining to the drop-off of the car, in case of a future inquiry related to the Car Rental Agreement signed by you. Hello!Thank you for sharing your customer service experience with us. | Read 941-960 Reviews out of 10,894 The rental period can be extended by either arranging it with the Car Rental Company or making a new booking via Wisecars. My apologies for any inconvenience. Wisecars is an online car rental broker offering: - Car rental deal comparison - Customer support - Car rental coverages for Wisecars bookings. Wisecars will process your cancellation refunds in 7 days. The Car Rental Company reserves the right to refuse to rent a car to any customer who fails to arrive on time and does not have the necessary documentation and a credit card with enough funds. Conditions gnrales d'utilisation We will send you your rental voucher 48 hours before your pick-up time. Expired or provisional licences will not be accepted. We will send you your rental voucher 48 hours before your pick-up time. I am hoping the rental process is just as smooth. From start to finish, everything was seamless and stress-free. Replies to negative reviews in < 24 hours. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Cancellation Protection can be purchased only at the time of booking and is not refundable. Here's a great travel tip that gets me out of trouble in these situations: Book the car for 7, 10, or 14 days. Wisecars customer services totally uncaring and unsympathetic. At Wisecars, we aim to work only with partners who offer a fair fuel policy, so that you will get no unpleasant surprises with hidden extras. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Martin took care of the time change immediately. Some Car Rental Companies in some rental countries may also require an International Driving Permit. The website's interface is user-friendly, making it easy for users to search for the perfect rental car based on their preferences and budget. When I wanted to pick up my rental car in Las Vegas, I showed up with a debit card instead of a credit card.This was clearly my fault and legally, Wisecars would not have been obliged to reimburse me with anything.But since the actual rental company Fox Cars confirmed that they will not charge Wisecars for anything, Wisecars agreed to re-imburse me with a 75% voucher, valid for 2 years.The 25% held back were to cover their administrative costs, which I totally accept.In all my communication I would like to mention Joana for an outstanding customer service - quick & useful answers and very friendly.To sum this up: based on this good experience (with Joana) after the issues I myself have caused, I will certainly book again with Wisecars and I can only recommend Wisecars. Wisecars responds prompt when information is requested. No refunds will be given if a Car Rental Company refuses to supply a car because of undisclosed endorsements or because you cannot provide a driving licence, its counterpart, or the required information about endorsements. wisecars cancellation I wanted our car rental voucher before we left for Europe. I'm glad Joanna was able to assist you and resolve this issue in a favorable way for both of us.Have a nice day!Kind regards,Rachel from Wisecars. price was great. You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. We may provide statistics about our customers, sales and booking patterns and related information to third parties but in such cases, this information will not contain personally identifiable information. Wisecars car rentals - Bargain Travel Forum - Tripadvisor Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by Car Rental Companies. It goes against our guidelines to offer incentives for reviews. Wisecars | Complaints | Better Business Bureau Profile Please note, Wisecars Protection Package does not cover damages to the clutch, upholstery or any towing fees. By using our website, we assume you agree to our. Only when all documents are present and severe negligence can be excluded, a refund will be processed. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. received payment confirmation immediately after booking. Expect no protection in case anything goes wrong with your booking. Wisecars will inform the complaint submitter on how to proceed if needed. Please note, we only delete personal data on the request of the individual. He is a very good representative for your business! We may change these Terms of Service from time to time and you are advised to check the website to consider any changes to these Terms of Service which apply to you. If you are late for your pick-up, you could lose your car. Wisecars Bewertungen 2023 | Trustindex.io I was looking for an affordable long term car rental. In case of technical problems with the vehicle, you must inform the Car Rental Company immediately. Josep immediately understood and sent it by email within a minute of our conversation. I just rented another car in Tampa from them for July and have no worries whatso ever and all of my experiences with them have gone great. 00 for a booking that I cancelled a month in advance is just a shady policy!!! Good pricing. Some car rental companies offer the Meet and Greet service at airports (meaning they do not have a counter at the airport and will deliver the car to the airport for the customer). Wisecars has the right not to process complaints sent later than 28 calendar days after the drop-off date. I would recommend booking a car from Wisecars. Powered by, We use cookies to give you the best experience. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com When you rent a car, you will usually need deductiblecoverage. I then contact wise cars to see if they can help as I was not happy at all and that wise cars did not make me aware of all these additional cost! They include a car rental and have been far cheaper than anything I've found. brenda survivor baby father My apologies if there was any confusion regarding the additional services you were presented while picking up the car.Regards,Rachel from Wisecars. We offer a price comparison of major and independent car rental suppliers around the world! Not worth risking a vacation on it imo. The policy relating to the age of the renter and any additional drivers and the minimum driving experience they hold is determined by the Car Rental Companies at their sole discretion, and according to the legal restrictions applicable in the relevant country. As with any amendments, just scroll down to the bottom of this page and create a support ticket. A fair fuel policy means that you return the car with the same amount of fuel you picked it up with. your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including the account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). Stay away! Some Cookies are strictly necessary for the website to function correctly and others are there to improve our websites efficiency and the user experience. Wisecars.com Reviews - www.wisecars.com | Car Hire | Review Centre With Wisecars Protection Package: you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; Overview Wisecars has a rating of 3.48 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. Verification can help ensure real people write reviews about real companies. By using our website, we assume you agree to our, Bring a copy of the voucher as well as a full physical driver's license and a credit card, all in the main driver's name to the rental desk. It stated, nothing more to pay. Please read carefully the terms of the Car Rental Agreement before signing it. your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). If you have shared your own referral code at least once, you will get 1% back on your own booking value after you have returned your rental vehicle. The website's interface is user-friendly, making it easy for users to search for the perfect rental car based on their preferences and budget.One of the best things about Wisecars is that it offers a vast selection of rental cars from various rental car companies, making it easier for users to find a vehicle that meets their needs. Rental car companies save cars for weekly/bi-weekly rentals because it's easier money. 90 talking about this. It is entirely up to the Car Rental Company whether they decide to do so or not. That is so shady to advertise something it isn't true! Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Please contact us through support@wisecars.com for an update.My most sincere apologies.Regards,Rachel from Wisecars. When picking up the car, every driver must present their licence. Killer feature: They will notify you when your personal info is leaked online. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Were sorry to hear that you had a bad experience and we appreciate you bringing this matter to our attention. Please read carefully the summary of the Car Rental Transaction detailed in the voucher. poochon puppies for sale in nebraska; Tags . Hier wre Platz fr Eure Musikgruppe; Mnchner Schmankerl Musi; top 10,000 bitcoin addresses. Please note, the Car Rental Company is not obligated to wait for your arrival, and if you fail to arrive at the pick-up station at the time indicated in the voucher, it may constitute a No-Show on your part. Each car rental company has its own age requirements, but most will rent to people between the ages of 25 and 70. Please note, it is your responsibility to provide all the above-mentioned documents. 2023 Wisecars. If you're 65 or older, you may have to pay a senior driver fee. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel up to 2 hours before the pick-up time and receive a full refund minus the amount paid for the products. Expect them to scam you out of your money. If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. wisecars protection package. Find out how we combat fake reviews. Depending on the Car Rental Company, you can cancel your booking up to 48 or 24 hours before the starting date of your rental period. Ease of booking and finding a much cheaper rental was a definite PLUS! Read more from https://www.wisecars.com/en-us/reviews. Please keep in mind that different Car Rental Companies have different requirements for accepted methods of deposit authorisation and payment. wisecars cancellation - bayerische-musik.de Wise cars paid the claim in full, with no hassle. Published by at 14 Marta, 2021. We also ensure all reviews are published without moderation. Most car rental companies require the rental car to have Collision Damage Waiver and Theft Protection. Please note, in most cases, Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. Do you agree with Wisecars's TrustScore? Looking forward to a great car rental experience. Please note, under no circumstances is the fuel included in the rental price. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. Wisecars protection package Information about insurance will be stated in the cars terms and conditions that are made available to you on Wisecarss website while booking the vehicle. If not, you will need to purchase the cover at the car rental company counter. wisecars cancellation Wisecars does not store credit card details. I was then advised of charges If there was damaged to the car or an accident etc to which I agreed and signed for. It goes against our guidelines to offer incentives for reviews.
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