assist wireless replacement phone

Contact their customer support at 1-855- EZ-ASSIST (1-855-392-7747) or info@assistwireless.com. So, it would help if you get the assurance to replace the SIM that is urgent for you. When broken or damaged to your wireless phone, you have scope to replace it. Please allow 5 minutes for this to complete and then try making an outbound call. if youre sick of your old smartphone, you can get a replacement from Assist Wireless. Below, you can see just a few of the countless Assist Wireless compatible Android phones, iPhones, and flip phones. You'll be asked to enter standard information about yourself for the purpose of identification. If youve tried everything else and still cant find your phone, please contact Assist customer support right away so they can temporarily suspend your service to prevent unauthorized use of your account. Try dialing ##72786# into your dial pad and this does a carrier reset (No personal info will be lost). What Channel is Peacock On Dish? You should contact the assurance customer support center without hesitation if you have any problems during the activation process. Your replacement options are based on whether or not you have device protection: A manufacturing defect is something that's wrong with the device itself (e.g., electrical or mechanical malfunction). What should I do if my Assist Wireless Lifeline phone stops working? What is the Best Free Government Phone Program in 2023, Who Has the Best Free Government Phones in 2023, How to Get a Free Cell Phone Without Internet, How to Get a Free Motorola Government Phone, How to Apply for Free Tablet from Government in 2023, Get Free iPhones for Low Income People in 2023. So, when you find any malfunction, you can replace it. 100MB for just $4. You can instantly contact the assurance wireless service center to replace your lost or misplaced phone. How dependable is the Assist Wireless system? Then, check your device warranty coverage period: New Apple devices, or devices that Apple replaces, typically come with one-year warranties. Ways to replace your device File a claim if you have a device protection plan Bring another device you own to your AT&T plan Buy a new smartphone on an installment plan Pay full price for a new phone Purchase an AT&T Certified Pre-Owned phone Last updated: February 23, 2023 Looking for more info? This will take you back to the APN screen. In some situations, your mobile service provider will give you a new phone at no extra cost. It is important to note that you must provide your phone details to the assurance care agent. Assurance Wireless provides you with a replacement phone if your phone is lost, stolen, broken, or any other default and even fully damaged. For instance, phone model, features, lost phone description and exact time & date when you stole or lost your assurance phone. General info. Can an Assist Wireless SIM card with another service providers phone be used? You may also qualify if your total household income meetsUSACs Federal Poverty Guidelines. If you experience an equipment malfunction, call us at 611 or 1-877-476-3451 and we will send you to the closest store for a replacement handset or arrange for a replacement mobile phone to be mailed to your address on file. Assist Wireless partners with Guard Assure to offer our customers device protection plans. The AT&T Support Center provides personalized assistance for customers of AT&T Wireless, Internet, Prepaid, and more! Assurance Wireless Review: Phone replacement as a California lifeline The device a client wishes to bring must be compatible with the Assist Wireless network and services. Send a letter or visit a local dealer to apply: Send the completed Lifeline application and all supporting documents to the Assist Wireless headquarters or a local representative. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Assist Wireless offers incredibly affordable and even free plans. Multiply the number of people in your household by 1.35 to get the maximum amount of money you can make in a year. To purchase more minutes, simply login to your account online or dial 611 from your Lifeline device. Replace a device Assist Wireless does not guarantee the speeds of the data services it provides. Call 800.331.0500. (Answered). Name and address details: If a customer lives at a temporary address, the phone company or a state agency may ask for proof of address. If you lose, break, or steal your phone, please let Assist Wireless know as soon as possible . Details on how we provide broadband Internet service are available at https://www.assistwireless.com/open-internet-statement/. Make sure your mobile data is turn on and wifi/airplane mode is turned off. Users under Lifeline Assistance Program can also avail replacement when the device is . The replacement policy comes first when you want to replace your assurance phone. Promotional offers may be modified or withdrawn at any time. During the application, you may be required to provide proof of government program participation or a copy of last years state or federal income tax return or 3 consecutive months, income proof, social security benefits statement, retirement benefits statement, divorce decree, child support documentation, veterans administration benefits statement, unemployment benefits statement, etc. Assist Wireless Assurance Wireless Cintex Wireless Copper Valley Wireless Easy Wireless enTouch Wireless FeelSafe Wireless GCI Infiniti Mobile Life Wireless NewPhone Wireless Q Link Wireless Safelink Wireless SafetyNet Wireless Sprocket Wireless StandUp Wireless Tag Mobile Tempo Communications Terracom Wireless TruConnect True Wireless Assist Wireless services are compatible with all unlocked T-Mobile-compatible GSM devices and all unlocked Sprint-compatible CDMA phones. Assurance Wireless encourages customers to reach out to their customer support department to initiate the replacement. If you are applying based on income eligibility, you will need to provide a copy of last years state or federal income tax return or 3 consecutive months within the past 12 months of your pay stubs, Social Security benefits statement, Veterans Administration benefits statement, Retirement/Pension benefits statement, divorce decree or child support document, or Unemployment/Workers Compensation benefits statement. If you have an Assist Wireless phone, locate it before reporting it lost or stolen. Save my name, email, and website in this browser for the next time I comment. Can I get two free Assist Wireless phones? If you are out of text and/or data you can obtain a refill by more using any of the above methods. Then you will follow the policy & procedure of the assurance care agent and be able to get a replacement phone. 4. Oklahoma Lifeline Device Assistance | Assist Wireless, Oklahoma Lifeline FAQs & Assistance | Assist Wireless, about receiving free Lifeline phone service and a free cell phone from Assist Wireless. AT&T has you covered with AT&T Wireless support, troubleshooting, how-to articles, & videos. Oklahoma Lifeline Device Assistance | Assist Wireless, Oklahoma Lifeline FAQs & Assistance | Assist Wireless. You can purchase additional minutes by logging into youronline accountor calling 611 from your Lifeline device. Due to funding limitations, only one person per household is eligible for Lifeline assistance and a free device. Here, I will provide you with some replacement models through the list below. Oklahoma Subsidized Cell Phone - Device Help | Assist Wireless Check Balance & Refill Customer login (855) 392-7747 info@assistwireless.com Customer Service Hours Mon-Fri | 10am-6pm CT Sat & Sun | Closed Home Oklahoma Lifeline Device Assistance | Assist Wireless Lifeline Phone Replacement You've got questions. They will temporarily suspend your service to make sure no one can use your remaining balance. After that,for assurance wireless SIM card replacement, they will deactivate your used SIM and transmit a new one without any fee. If you are experiencing issues making calls from your device, you should first check your minute balance by. You are also welcome to use your own device as a replacement. (All Info Covered). Assist Wireless 2023. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Pension Grant Letter,should contain the following basic information: FPHA award letter,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Only eligible consumers may enroll. Assurance wireless is one of the greatest lifeline providers serving 40 states in the U.S. Assurance Wireless offers a new phone free of charge and behaves gently with you to provide your phone replacement. Knowing tricks can assist you in finding your lost device. When you replace your phone, you should provide the receipt from assurance wireless. Featured review. If you have an Android phone, go to Settings, press About Phone, and finally Status. Your device will go through a series of updates. It would help if you permitted your phone to end all the pending updates for better feedback. Lifeline devices that are available at retail locations can be purchased to use as a replacement device. Same day delivery and set up is available for. You can check your eligibility and apply for a free Assist Wireless phone at assistwireless.com/enroll-now. If you face any difficulties in this process, you can communicate with the support center for better suggestions over the phone. Moreover, they even reward each customer who decides to bring his or her own device a $15 account credit or 1 GB of free data. When it comes to refill options, there are three categories. Apr 24, 2023 6:49 pm EDT. The consent submitted will only be used for data processing originating from this website. Oh, well, Assist shows these top-up plans on its website so we will show them, too. There are several options for replacing your phone or other device. Then, follow the steps to activate your device. Assurance Wireless Replacement Phone List: Pick Your One! You have 30 days to add a new device to your account before your service is terminated. However, Assist Wireless usually offers at least one free phone option for lifeline consumers. Yes. If you do this, you cant enjoy the services assurance offers. If you want to upgrade to a better device, call customer service at 1-855-392-7747 or visit one of their local dealers (https://www.assistwireless.com/locations/). PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND TRIBAL LIFELINE. Device protection can help you replace your device if it's ever lost, stolen, damaged or malfunctions after the manufacturer warranty expires. There are many standard services that are included with your Assist Wireless device andLifeline phone service. Please note that data is required for sending picture (MMS) messages. Some wireless companies decided to offer free plans to make government discounts even better. Assurance Wireless Lost Phone: How do I track it? You can, however, switch to Assist Wireless and use Lifeline instead. Select the issue you're experiencing to see your options: Damaged device (including water damage and cracked screen) Lost or stolen device Experiencing a manufacturing defect (mechanical or electrical malfunction) Simply visit your local Assist Wireless store. You can either visit a store or call customer service at (1-855) 392-7747 to find out if there are any deals available. A decision about the participants monthly entitlement amount, Claim number OROther consumer identification number. Assist Wireless uses T-Mobile and Sprints networks, therefore, the coverage should be the same as T-Mobile and Sprint coverage. 100% FREE UNLIMITED DATA Limited time only Terms Of Service. Enter this PIN and complete your replacement phone activation. PHONE OFFERwith qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. | Assist Wireless, qualifying government-approved program or have income at or below 135% of federal poverty guidelines, a list of Lifeline qualifying programs and income thresholds. If the subscriber is applying for Lifeline based on Income, the number of people living in the subscribers home. I called Assurance Wireless Customer Service back in mid to late February to see if I could get a replacement for my California Lifeline issued UMX phone because the charging port has stopped working properly. If you are out of minutes it will prompt you to refill. Is there anything extra that comes with my Assist Wireless Lifeline cell phone? Welcome Account :: Assurance Wireless Visit your local store to upgrade in FREE Unlimited service! Data is provided over 5G, LTE, 4G, and 3G networks based on network availability and device capability. You can refill your data add 100 MB for $4, 500 MB for $12, or 1 GB for $15. However, you should check the phones compatibility before inserting its SIM card. File a Claim to Replace Your Verizon Phone - Phoneclaim.com * Same day smartphone replacement eligibility will be determined at point of claim, contingent on certain criteria, including customer location, technician availability and inventory availability. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Service at (855) 392-7747. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Replace a device. Please allow 5 minutes for this to complete and then try using the internet. Videos stream at DVD quality (480p). Assurance wireless is one of the service providers in the lifeline aid program. Assist Wireless is not responsible for, nor will we refund any lost, stolen, misused, or damaged phones, accessories or Assist Wireless Top Up purchases. How do I get a replacement for a lost, stolen or broken phone? Unfortunately, Assist Wireless website is devoid of information about phone upgrades. Check your signal to see if the issue might be related to your current service. Finally, the customer care team will suspend your phone service impermanently or deactivate your device permanently. Again, the phone turns on and follows the steps seen on the screen. Assist Wireless uses both Sprints CDMA phones and technology as well as T-Mobiles GSM phones and technology. Online chat: Visit the . They will send it to you in a matter of days and they will transfer any remaining balance in your account to the replacement phone. If you purchased it on www.accesswireless.com you will need to contact our handset supplier at AccessWirelessSales@q1w.net or call 407-856-2633 during their business hours, M-F 8am - 5:30pm EST. Please call our toll-free customer service center at 1-855-392-7747 The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband internet access service and a one-time discount certain connected devices. Touch device users, explore by touch or with swipe gestures. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. What can I doifI lose my assurance wireless phone? In Missouri, you can get a Lifeline plan with free unlimited data, talk, and text. The rest of the article will explain these conditions, so please keep reading. If you want to replace your assurance SIM, you can follow the sameassurancewireless lost phonereplacement process. Following some tricks, you can easily track your lost or misplaced phone. You will pay a nominal fee if you lose, damage, or misplace your phone. (855) 392-7747 info@assistwireless.com Customer Service Hours Mon-Fri | 10am-6pm CT Sat & Sun | Closed Home Lifeline FAQs Lifeline FAQs: Learn About Lifeline You've got questions. The good news is that you can do it all online at https://www.assistwireless.com/byod/. When applying to replace your phone, the assurance wireless does not give you the similar model you had. Assurance wireless network participates in that program with android only phones under this scheme. Assist Wireless is an MVNO (mobile virtual network operator) that utilizes Sprint and T-Mobiles network towers and thus provides its customers with a nationwide, super-fast, and very reliable network. When you get to the website, click on the box labeled, "Transfer NLAD Benefit.". Here are answers to some common Lifeline questions about receiving free Lifeline phone service and a free cell phone from Assist Wireless. For information on qualifying for Lifeline, please see the How doI qualify for Assist Wireless Lifeline Phone Service sectionabove, or visit our How to Qualify page fora list of Lifeline qualifying programs and income thresholds. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. There you will see your IMEI. PHONE OFFERwith qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Assurance Wireless Replacement Phone: How do I Activate it? Above these models, it is not sure what exact model you will get as replacement devices. So, you should know the activation process of replacing a phone. Service plan details are available at https://www.assistwireless.com/lifeline-plans/. This means you may need to provide us copies of the proof that shows you are eligible for Lifeline each year. As such, the list of devices you may bring to Assist Wireless is huge. How to Watch HBO Max on PS5 Gaming Console? You will get this chance with 40 states in the U.S., which is impressive. For better results, you should prepare a report as fully as possible. In the same category, when stolen your assurance phone, you can apply for replacing your phone without any hesitation. | Assist Wireless, Assist Wireless Refunds, Returns, or Lost Equipment Policy Refunds, https://www.assistwireless.com/terms-and-conditions/, https://www.assistwireless.com/affordable-connectivity-program. If you have a Windows device, go to Settings, choose About, and finally select More Information. So, follow our above guide to get a replacement phone from assurance wireless. If you recently misplaced your phone or were the victim of a mugging by a lawless rogue, you can easily get an Assist Wireless Replacement Phone, saving you the cost of a new device. TAG Mobile - Free Phone | Government Phones | Lifeline Cell Phone If you are experiencing issues with your messaging from your service provider, we first recommend checking your text and/or data balance(s). Here, the solution is to replace your phone because the most specific & common motive to replace it is if youlost assurance wireless phone. Please call our toll-free customer service center at, Do You Qualify for the ACP in Oklahoma? Some other general problems like troubling operating system, bad camera, lower performance, small storage amount, or faulty charging; you can apply foran assurance replacement phone. Lifeline devices that are available at retail locations can be purchased to use as a replacement device. After receiving a new SIM, you will install & activate it on your phone. Home Oklahoma Lifeline FAQs & Assistance | Assist Wireless. See . Dial ##72786# into your dial pad and this does a carrier reset (No personal info will be lost) and your device will go through a series of updates. Talk Refills. You can also reach out to your Lifeline service provider to learn more about the return policy, warranty for specific issues, and the potential charges you may need to pay to get your cell phone replaced. To do this, you will call customer care service at 1-888-321-5880 so that no one can use your remaining phone balance. In this case, you will take a laptop or tablet to log in to your Google account and then enter Find my Android Device in the Google search bar. 3G service will run slower and may have difficulty accessing the internet in some poor signal strength areas. Please remember to send copies of these documents (not originals) since they will NOT be returned. Call (800) 922-0204 (toll-free from a landline phone) or visit a Verizon Wireless store to verify your eligibility. True sits atop the third tier with approximately 240,000 customers in five states Arkansas . Start, resume, manage, or track your Verizon claim. This can be found at the top of your device screen, and should display Signal bars with the 3G or 4G designation. Lifeline is free or subsidized phone service provided by certain telecom companies, like Assist Wireless, to assist low income and other disadvantaged consumers. AirTalk Wireless Taxes and fees included with service plan pricing. What is the Assistance Wireless upgrade policy? Yes, Assist Wireless offers free government-funded mobile devices to Lifeline-eligible customers. Assurance wireless offers you a one-year warranty for the free phone services. Assist Wireless is a lifeline ETC (eligible telecommunications carrier). If your phone is lost or stolen, you have to pay $25 to get a new one. https://www.assistwireless.com/open-internet-statement/. Like other wireless providers, coverage is not available everywhere. I. f you would like to send a picture message but do not have data available, please connect to the nearest wifi (available at many fast food and coffee chains). After that, the authority will decide how to solve it. Yes, Assist Wireless offers a Bring Your Own device program, which allows you to bring your own unlocked and compatible phone to the company. You may also be eligible if your household income meets Federal Poverty Guidelines.

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