Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. Posted in Cooling, Linus Media Group Solved: intel XTU - Dell Community I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it. I got my laptop from my school, and i cant get into the bios so anything within the bios isnt an option. Any tips on how to solve this? Internal graphics is set to "auto." // No product or component can be absolutely secure. Unlocked CPU's can utilize programs like Intel XTU. I am experiencing the same issue. Follow the instructions to uninstall the Intel XTU. Are you sure you want to create this branch? profile. The utility starts, but shows the following message on the screen: Also attached: intel SSU detailed view (SSU.txt)This issue also came up with the previous (7.8) release. For any other inquiries, please don't hesitate to contact us back. However , when i tried to install it again, it came up with this error Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. Windows 8.1/10 WHQL support is enabled. It has been a pleasure to assist you. For more complete information about compiler optimizations, see our Optimization Notice. So, when you report an error, copy it. Related Products This article applies to 1 products Show all 1 1 hour ago The PC. Any ideas why this is happening? Hi Steven,I was, however it wasn't entirely the answer I hoped for. Welcome to the official subreddit of the PC Master Race / PCMR! That's my current XTU version: That's my system: In settings, it says XTU is up to date: However, that's the current version on the website: But when installing, I get this error: How to update XTU on Windows 10? I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? Required fields are marked *. So we will close this thread. or the folder that was in the log. It used to be that you could click Ok in the image below and the file you need would still be there. Processor is a i7-6700k, which is listed as supported. It will only run the XTUInstaller.msi from the temp folder if the system checks say it is a processor in the list of compatible processors. We appreciate all feedback, but cannot reply or give product support. You can also try the quick links below to see results for most popular searches. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Copy Intel_XtuInstaller.msi to your desktop. You should see one or two new folders with the date and time close to when you ran the application. Archived post. Open IntelXTU_Install_Helper.exe by double-click. This issue also came up with the previous (7.8) release. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 It's not about the hardware in your rig, but the software in your heart! [0C74:2708][2018-10-12T02:59:18]i319: Applied execute package: XTUInstaller.msi, result: 0x80070643, restart: None [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". i did everything and in the end, c-users-your user name stayed same it didnt change as you said , You mean this part? Very good information! How can I get this working? IntelExtreme Tuning UtilityIntel0x80070643windows99% It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) A tag already exists with the provided branch name. The system information tab includes text that is similar to the install error: platform unsupported. Hi there@AndrewG_Intel,1. Run IntelXTU_Install_Helper.exe XTUSetup.exe in cmd (or PowrShell). [SOLVED] How to undervolt cpu on dell xps 13 9360 (i7 8550u)? See Intels Global Human Rights Principles. The Intel sign-in experience has changed to support enhanced security controls. Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. It was origianlly my private 30-minute project. Thank you for posting on the Intel communities. I would love to see a solution to this! profile. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. I would ask that someone update the XTU pagewhere it lists the 6700k as compatible with the current software, so that anyone else still overclocking 6700k's will know they need to download the older version of XTU. JavaScript is disabled. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. Just add space between msi and disablecheck=1, i couldnt find the Intel_XtuInstaller.msi file. [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, version: 4.0.8854.1, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i325: Registering dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, version: 6.4.1.25, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:16]i301: Applying execute package: XTUInstaller.msi, action: Install, path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to install MSI package. XTU 0x80070643 error - Laptops and Pre-Built Systems - Linus Tech Tips Install intel xtu Error: "Attempted to install on an unsupported However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. Or did you select another reinstallation option (e.g. We will proceed to close this thread now. But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. I have now reviewed your previous post. Intel(R)_Extreme_Tuning_Utility_20220606193339.log, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/. Windows 10 version 21H2. [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to configure per-machine MSI package. [0C74:2708][2018-10-12T02:59:15]i011: Launched elevated engine process. You are very welcome and thank you for your response. The Intel sign-in experience has changed to support enhanced security controls. Please let me know if you have any further concerns. Processor is a i7-6700k, which is listed as supported. The E6410 may not have been "Approved" to run W10 but it does flawlessly. Download Intel XTU Installer from official intel download center. I noticed they updated the installer roughly a month ago. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. [from Google Translate] Desafortunadamente, puede haber muchas razones por las que no funciona. But your 1st Gen M520 is not unlocked. You should be able to find it in one of those folders. Please click the verification link in your email. Thanks for the tips. Please click the verification link in your email. Thanks for your help. The BIOS settings I used from my previous system, where XTU worked, are still in effect. My CPU is 8550u. After investigating this further, we would like to inform you that in Intel XTU 7.7.0 we discontinued support for SKL-S/H (Skylake) per our rolling platform support model as that platform is very old and discontinued. It says the folder specified in the start in box is not valid. Another installation is in progress. Powered by WordPress & WPstart Theme. And also on the release notes of the tool, under "Supported Platforms" tab: https://downloadmirror.intel.com/29183/XTU-7.11.0.42-ReleaseNotes.pdf. C:\ProgramData\Package Cache\ copy that. Now go back to explorer. Jul 12, 2017. You may re-send via your All PC related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. I am also on the latest version of Intel XTU (7.7.0.12). Lets users to install XTU on unsupported platforms. after making the shortcut, i added this (DISABLEPLATFORMCHECK=1) but in the Target field, couldnt be added in the Start in: field, i think its an honest mistake. The SSU file is attached.5. My CPU is 8550u. Sorry, you must verify to complete this action. Didnt work for me. Integrated graphics share memory is set to 64M. // Performance varies by use, configuration and other factors. If you require a response, contact support. Help! Intel XTU suddenly not compatible with my system? Is this a laptop or handbuilt PC? Why Is Intel Extreme Tuning Utility (Intel XTU) Reporting Scan this QR code to download the app now. Thank you very much for this fix. I just ran it again and then added more information to the post. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. Thanks very much, works well. In one of those folders you will find Intel_XtuInstaller.msi. [3374:2EE0][2018-10-12T02:59:15]i359: Paused automatic updates. Ok, I did it again and changed the explanation as it looks like the installation routine changed. Your email address will not be published. The boot drive was wiped, and I installed from a fresh install file. ^^. Tried them all if u have any other way to undervolt the CPU, it will be appreciated. Please do not hesitate to contact us back if you have additional inquiries. This is really usefull! If you need any additional information, please submit a new question as this thread will no longer be monitored. If youre feeling daring, you could try ThrottleStop, but read the warnings. Couldnt find the (.msi) file in any of them. If you sign in, click, Sorry, you must verify to complete this action. Let us know if you still need assistance. for a basic account. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Content Type: Product Information & Documentation, 8th Generation Intel Core i7 Processors. You don't necessarily need a PC to be a member of the PCMR. Sorry, Nick no idea. One time installation. Sign in here. Releases gimdh/Intel-XTU-Install-Helper GitHub First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. [3374:2EE0][2018-10-12T02:59:15]i360: Creating a system restore point. Begin to resent that: you are trying to install on an unsupported platform.Can you advise me how to install the program.More information in the pictures. : selecting the option "to keep files", etc.)? I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? A blog about curiosity being a good habit. You may re-send via your, "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7-77820HK, msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1, The utility starts, but shows the following message on the screen: , Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/, https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. Cul es la marca y el nmero de modelo que est utilizando? Forcing XTU to work on unsupported platform : r/overclocking - Reddit Does anyone know either a way of getting intel XTU to install, or if there is any other software that I can use to undervolt my CPU? thanks. You signed in with another tab or window. For this scenario, it is important o mention that your Intel Core i7-4790K processor is not supported/compatible with the tool, as you can confirm in the following link: https://www.intel.com/content/www/us/en/support/articles/000057552/processors/intel-core-processors.html. Thank you for your response and for all the details. Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. You are pretty clever on figuring this out. The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. (i clicked on the ok before running the installer) because else it will say another installer is running, Dont know, honestly. The Intel sign-in experience has changed to support enhanced security controls. However, in most cases, this does not mean your hardware is actually incompatible with XTU. I needed to underclock my CPU. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). The "advanced tuning" tab, when selected, merely shows a blank page. You may re-send via your Please click the verification link in your email. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly.
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