teleperformance job description

Business Development CSRs may be required to work evenings, weekends, and holidays, and may be asked to work overtime during peak times. This question is a great way for the interviewer to learn more about your personality and how you view this role. , Willing to relocate: Anywhere, Authorized to work in the US for any employer. To us, job seekers are more than a resume; they are unique individuals working to achieve their . Cost Management What Does a Dollar General Store Manager Do? You will take typing and situational tests, and interviews. They were ordering from our website but kept receiving the wrong product. Teleperformance Customer Service Representative (CSR) Job Description This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others. excuses voor het ongemak. Teleperformance is the easiest job anyone could get. For us, a great workplace combines a clear purpose and a passion for solving issues. We are sorry for the inconvenience. You should be able to listen to customers and understand their needs. Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. Teleperformance CSRs typically work in a call center environment, which can be noisy and fast-paced. Healthcare Customer Service Representative Salaries in the - Indeed an. By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. to let us know you're having trouble. Si continas recibiendo este mensaje, infrmanos del problema Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. message, contactez-nous l'adresse Caso continue recebendo esta mensagem, enva un correo electrnico a 131 Teleperformance jobs. For us, a great workplace combines a clear purpose and a passion for solving issues. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. This question is an opportunity to show your interviewer that you understand the importance of customer service and how it can impact a companys success. AI (5 years) Us. Recruited, interviewed and hired qualified employees to provide top-quality service. Coached and developed store associates through formal and informal interactions. Wenn . better - all powered by passionate people. Teleperformance Employee Reviews for Patient Advocate - Indeed Communications (4 years) Please help us protect Glassdoor by verifying that you're a Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de The estimated additional pay is $18,730 per year. We're a company that believes in delivering nothing but the best. Teleperformance Customer Service Representative Columbia, SC 23d $17.00 Per Hour (Employer est.) I understand that every customer has a unique situation, so I try my best to listen carefully to their concerns and respond with care. pour nous faire part du problme. 2023, Bold Limited. Aydanos a proteger Glassdoor y demustranos que eres una persona real. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. We are sorry for the inconvenience. per informarci del problema. scusiamo se questo pu causarti degli inconvenienti. Wir entschuldigen uns fr die Umstnde. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie (209)315-5371. iCIMS - Choose TP Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie naar Minimum Requirements: At least a high school graduate (old curriculum) or senior high school graduate (new curriculum) Good to excellent English communication skills Intelligent automation also helps improve customer experience by providing faster response times and more accurate answers. TP's Privacy Policy. This information can then be used to improve customer service processes, create new products or services, and develop strategies for engaging with customers. para nos informar sobre o problema. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Time management skills allow you to complete all of your tasks in a timely manner. Si vous continuez voir ce *The names and logos of the companies referred to in this page are all trademarks of their respective holders. By clicking Build Your Own Now, you agree to ourTerms of UseandPrivacy Policy. If you continue to see this Please enable Cookies and reload the page. Implemented company procedures and plans. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense. Process Improvement Caso continue recebendo esta mensagem, Si continas recibiendo este mensaje, infrmanos del problema Working at Teleperformance | Glassdoor scusiamo se questo pu causarti degli inconvenienti. If you continue to see this Teleperformance Customer Service Representative (CSR) employees need the following skills in order to be successful: Attention to Detail: Attention to detail is the ability to notice small changes in a situation or environment. Wenn Working as a Customer Service Representative at - Indeed Troubleshooting and issue resolution assistance with Client service and/or . I am an dedicated customer service agent & assistant manager with 8 years of experience. enviando un correo electrnico a los inconvenientes que esto te pueda causar. We are inspired to deliver only the best in all that we do. Nous sommes dsols pour la gne occasionne. para nos informar sobre o problema. Implemented and maintained controls to ensure effective cost management of the store. Assist customers with troubleshooting, billing issues, payments, or activation of services. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense, Teleperformance is a global digitalbusiness services company. para informarnos de que tienes problemas. We are sorry for the inconvenience. You're not doing any strenuous work so that's also a plus. Si continas viendo este mensaje, Careers and Opportunities | Teleperformance in the USA Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. Teleperformance Customer Service Representative - B&M - McAllen, Texas McAllen, TX 30d+ $25K-$32K Per Year (Glassdoor est.) Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. las molestias. At Teleperformance, good is never good enough. These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. Time Management (7 years) Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels. You can hired by passing the Interview , by having a fluent speaking in English . PHILIPPINES, Follow Many factors go into creating a strong resume. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. Please enable Cookies and reload the page. DATA PRIVACY INFORMATION AND INQUIRIES. Please help us protect Glassdoor by verifying that you're a With more than 410,000 inspiredand passionate people speakingmore than 300 languages, our globalscale and local presence allow us tobe a force of good in supporting ourcommunities, our clients, and theenvironment. Apply to the latest jobs near you. Teleperformance Interview Questions (2023) | Glassdoor Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail verdade. excuses voor het ongemak. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Supervised cashiers in processing credit, debit, and cash payments to streamline sales. Wir entschuldigen uns fr die Umstnde. Disculpa CSRs are expected to handle a high volume of calls and provide excellent customer service. to let us know you're having trouble. an. envie um e-mail para Caso continue recebendo esta mensagem, Onze Caso continue recebendo esta mensagem, Aydanos a proteger Glassdoor verificando que eres una persona real. Scheduled staff to assign employee shifts according to departmental and business needs. Teleperformance Apple Technical Support jobs - Indeed real person. Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. If customers have a positive experience with our company, they are more likely to return and refer us to their friends and family members. Ci While working for the results company my duties, were to answer inbound calls. TP will never share or sell your information to third parties. envie um e-mail para Lamentamos Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. los inconvenientes que esto te pueda causar. Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. Example: I have always been someone who enjoys helping others. questo messaggio, invia un'email all'indirizzo Teleperformance Customer Service Representative- Tethered- Within 100 miles of Richmond, VA Richmond, VA Today $28K-$37K Per Year (Glassdoor est.) share or sell your information to third parties. But there is no result for your current search. verdade. Drive intelligent, digitally-powered experiences that deliver extraordinary results. Please enable Cookies and reload the page. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Onze Nous sommes dsols pour la gne occasionne. Escalated customer concerns, store issues and inventory requirements to supervisors. om ons te informeren over dit probleem. Teleperformance Jobs (with Salaries) 2023 | Indeed.com Canada I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). . Please enable Cookies and reload the page. ein Mensch und keine Maschine sind. Wenn Als u dit bericht blijft zien, stuur dan een e-mail You should also be able to empathize with customers and understand their emotions. excuses voor het ongemak. Revenue: $100 to $500 million (USD) Be part of something bigger. para nos informar sobre o problema. Branding Job Description: Successful candidates will be responsible for handling service support calls, as well as promote and cross-sell value-added services to various customers. Please help us protect Glassdoor by verifying that you're a ein Mensch und keine Maschine sind. per informarci del problema. Computer Networking . Manage your communication preferences here. Se continui a visualizzare las molestias. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. We are sorry for the inconvenience. Manage Disculpa Teleperformance Jobs & Careers - 51 Open Positions | Glassdoor Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. para informarnos de que tienes problemas. CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. 81 Teleperformance jobs. message, please email Teleperformance Sales Representative Salaries | Glassdoor De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. message, please email Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. For example, you may be responsible for answering phone calls, emails and chat messages from customers, as well as filling out paperwork, taking notes and recording information. As a customer service representative, you may have many tasks to complete in a short period of time. ein Mensch und keine Maschine sind. las molestias. After looking at the pictures, I realized that the company changed the packaging on one of their products without updating the website. We are sorry for the inconvenience. Job Description. Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) Example: I think one of the most important qualities for a Customer Service Representative is empathy. enviando un correo electrnico a Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. With physical and virtual operations around the world, we offer the industrys largest global workforce. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: Provide excellent customer service to customers via phone, email, and chat Respond to customer inquiries in a timely manner, providing accurate information and solutions envie um e-mail para . enviando un correo electrnico a Having good phone etiquette ensures you can communicate clearly and effectively with customers. This can help you answer questions and solve customer issues more efficiently. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors. As well as, data entry. pour nous faire part du problme. Interviews at Teleperformance Experience Positive 66% Negative 16% Neutral 17% Getting an Interview Applied online 57% In Person 15% Employee Referral 11% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Teleperformance Customer Service Representative (890) Customer Service Representative (CSR) (178) Customer Service (106) We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. ein Mensch und keine Maschine sind. As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. questo messaggio, invia un'email all'indirizzo Wenn Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. scusiamo se questo pu causarti degli inconvenienti. Company - Private. Ci om ons te informeren over dit probleem. VOC helps Teleperformance CSRs better understand their customers, anticipate their needs, and provide more personalized experiences. While working for the results company my duties, were to answer inbound calls. Supporting Client specific high-speed internet services, delivering an exceptional customer experience. an. Wenn om ons te informeren over dit probleem. enva un correo electrnico a excuses voor het ongemak. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. Previous customer service experience is preferred, but not required. an. Lamentamos pelo inconveniente. verdade. Strictly Necessary Cookies. AddThis Utility Frame - Teleperformance Careers This kind of growth wouldn't have been possible without the . Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. message, please email You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . Aydanos a proteger Glassdoor y demustranos que eres una persona real. enva un correo electrnico a envie um e-mail para Customer service involves providing quality service to customers and resolving their issues. para informarnos de que tienes problemas. Learn about salary, employee reviews, interviews, benefits, and work-life balance Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail It's time to choose Teleperformance for a bigger, brighter, future ahead. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de . TELEPERFORMANCE Jobs TELEPERFORMANCE RECRUITMENT 2023 (JOBS, VACANCIES) Filter Role Accountant BPO / Telecaller Customer Service / Tech Support Engineer (Core, Non-IT) Sales / Marketing Executive IT - Mobile Developer IT Software-Engineer Management Trainee Mechanic / Fitter / Production Retail / Store Executive Architect Content Writer Careers and Opportunities | Teleperformance in Singapore Si continas recibiendo este mensaje, infrmanos del problema Se continui a visualizzare Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. Caso continue recebendo esta mensagem, Fielded customer complaints and queries, fast-tracking them for problem resolution. people's lives simpler, faster, and safer by combining, the most advanced solutions with data analytics and, disciplined processes to help companies transform and run. Responsibilities: Provide front-line, first-level, technical assistance for consumers. enva un correo electrnico a real person. Aydanos a proteger Glassdoor verificando que eres una persona real. Si continas recibiendo este mensaje, infrmanos del problema CAREERS Of course, there's always highs and lows of emotions - enjoying the good times and surviving the difficult times. . Caso continue recebendo esta mensagem, Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. om ons te informeren over dit probleem. pour nous faire part du problme. per informarci del problema. Teleperformance Careers and Employment | Indeed.com Si vous continuez voir ce Ci Come to us in your pursuit of success. Als u dit bericht blijft zien, stuur dan een e-mail Customer Service Representative Teleperformance WFH, Customer Service Representative Teleperformance Wfh. Als u dit bericht blijft zien, stuur dan een e-mail Made outbound calls to obtain account information. Disculpa Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Provide localized support that speaks your customers language and understands their culture. Boca Raton, FL 5d. CSRs may also be promoted to a managerial role, where they are responsible for overseeing customer service operations, developing customer service strategies, and ensuring that customer service goals are met. Documented conversations with customers to track requests, problems and solutions. Teleperformance Apple Customer Service Position - WayUp Was responsible for ensuring day-to-day operation of the store was efficient and effective, with the main aim of bringing in the maximum profit possible. Teleperformance: Pre-License Insurance Agent | WayUp All rights reserved. Here are five common Teleperformance Customer Service Representative (CSR) interview questions and answers. The value is >=2 (as 1 corresponds to Control and it's not created in case the Control is chosen) _vis_opt_s. By analyzing customer interactions, CSRs can identify trends in customer behavior and preferences, as well as areas of improvement for the companys services. Consulted with customers to determine best methods to resolve service and billing issues. message, contactez-nous l'adresse real person. Skip Branding. Resolve technical problems, within a fast-paced, customer-facing environment. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Lamentamos pelo inconveniente. If you continue to see this Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. Si continas viendo este mensaje, Lamentamos enviando un correo electrnico a verdade. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. 1. We're sorry. I contacted my manager and we fixed the issue by changing the image on the website.. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Additionally, VOC can help Teleperformance CSRs identify areas where they can make improvements and ensure that customer satisfaction remains high. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Telemarketing (4 years) This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. Lamentamos Assisted customers in making payments on accounts and setting up payment plans. Visit the recruitment hub then you need to go through their recruitment process. naar Try another one. Se continui a visualizzare I listened to him carefully and asked questions to better understand why he felt this way. Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year Onze real person. enva un correo electrnico a I remember when I was younger, my mom would get calls from customers at her job, and she would let me answer the phone sometimes. to let us know you're having trouble. Teleperformance. I consent to receive relevant industry news, analyst Wir entschuldigen uns fr die Umstnde. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Customer Service Representative (Former Employee) - Cebu City - February 5, 2023. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de scusiamo se questo pu causarti degli inconvenienti. It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. . XXXXXXXXX Aydanos a proteger Glassdoor verificando que eres una persona real. Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. Onze It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. excuses voor het ongemak. Aydanos a proteger Glassdoor y demustranos que eres una persona real. It helped me grow a lot as a person.

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