2 more replies tehKreator 2 yr. ago Install any available updates. On "Google Nest Help". Either double click the home button or swipe up slowly from the bottom edge of the screen to open the app switcher. I worked with Google support and found that there is no simple fix for the Home app losing the Wifi menu bug. . 2. I go to the 3rd tab I believe is shortcuts > Family Wi-Fi (this will show how many devices paused) > then devices > then I tap the : in the upper right corner and tap end all paused devices. Go to the Google Home app, choose your device and then tap on Settings. Yes, Google Assistant can access a few of the Google WiFi features after you import Google WiFi to Google Home. 1. Instead, you'll go into the Google Home app to reconnect your device and get it functioning correctly again. Tap your user icon in the upper right corner. For my network I had to reconfigure my home in the app (deleted my Home and created a new one) in addition to factory resetting my router and access points. You can identify a low bandwidth problem if your music starts cutting in and out or Google Home isn't doing a good job at recognizing and performing all the commands it is capable of making. It is still unclear if the previous releases of Google Home app offer relief. A fix would be nice. With Nest . iOS only: Tap thenetwork scan refresh button next to Network Name drop down. How to Fix it When Your Wi-Fi Network Is Not Showing Up - Lifewire Look for interference. The wifi mesh is still running, but poorly. Once you have eliminated the router as a cause of your Google Home and Nest problems, check to see if your bandwidth could be too low. Although each of these has its own method of repair, you could also just restart and reset the device if all else fails. 02:32 PM. Tap My apps &. On Android phones, Location Services needs to be turned on for the Google Home app to communicate with your devices. I just want to change the Google wifi password. You can't do a thing until you figure out what's causing it. A common mistake that occurs during Chromecast setup is not enabling Wi-Fi on the mobile device where Google Home is installed. Once connected to Wi-Fi, your mobile device should detect the Chromecast device and launch the setup wizard where you'll select your home Wi-Fi network and password. The tech reset my Google account to connect to the (factory reset) Nest Hub, after that I reset all the other hardware (a mix of both Nest and Wifi points) and rebuilt the home network. But without an internet connection, it's not even heavy enough to use as a doorstop. Neighboring wireless networks could also interfere with your own. I opened the app again unintentionally and it caused my port forwarding rules to disappear again, yes I had to do a complete re-configure. 03:40 AM Google home app, can't see mine Google wifi. The linked thread above from August 13 mentions that one person restored their wifi by deleting their entire home wifi mesh configuration and starting from scratch. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. A few weeks ago, we saw Google getting rid of the Google WiFi app and sending these app users to the Google Home app. 3. Disconnect the power cable from your speaker or display. If you don't see this, hard reset your Chromecast. You can also try removing electronics around your Google Home and Nest to see if that improves the connection. 01:48 AM, Are you guys trying to configure a new network, or modifying an existing one? I'm not going to go through an entire reset process. Disclosure: Mashtips is supported by its audience. The most common fix has been through a series of app reinstalls and factory resets on devices. Source, Paused WiFi for a device in Google Home and now I am not able see the device to unpause. iOS 17 Could Restrict Some Popular Features Based on Your Location, Smartphone Keyboards Are Awful, But New Tactile Keys Could Change That, Why Beats Are No Longer the Coolest Cans on the Block, Steams Latest Client Beta Teases Performance Boosts and Custom Overlays, Android Tablets Don't Get Enough LoveHere's Why iPads Aren't the Only Option, Why Lock Screen Widgets Make Even More Sense On a Big iPadOS 17 Screen, How the Microsoft Antitrust Ruling Could Be a Big Win for Gamers, Bang & Olufsen Teases New Beosound A5 Portable Speaker That's Heavy on Luxury, How Apple Will Finally Allow Third-Party App Sideloading on the iPhone, Cause of Google Home Can't Find Chromecast, How to Fix It When Google Home Can't Find Chromecast. On your Android TV, head over to Settings > Accounts & Sign-in. Thanks for starting this thread. If you own a Chromecast, there are times when you may discover that Google Home can't find it on your network. It could even be caused by an out-of-date version of the Home app. 11-21-2021 This will help the team get up to speed on helping you. We noticed that you have pretty much all settings and featured imported to Google Home app that had in Google WiFi app. Now you can see the WiFi icon on the Google Home App screen. After I deleted the app, I waiting about a day and my rules are showing up again. Hi, JeffMy dot is flashing orangeYes i tried to connect directly to the modemTried to connect directly to the internet cableno sign of displaying in google homeI want to connect it as the main pointI have no more options what I can do I tried all the instructionsCould it be that it is tied to another google account and therefore it is not displayed? Tap the gear icon to access the settings, and then tap Device Information. That sounds quite frustrating, but we can figure out what's going on for you here. There are several possible reasons why your Google Home or Nest would have trouble connecting to your Wi-Fi. To connect your Google Home to your Chromecast, open the Google Home app and go to Menu > More settings > TVs and Speakers, then tap the plus (+) and choose your Chromecast. Source Connect to your Google Home device directly over Wi-Fi. 4. Once connected, devices must connect to the Chromecast by connecting to the home Wi-Fi network first. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Advance with the screen option with the Next button. Tap Wi-Fi > Forget network. Source. Hopefully these tips will help keep your Google Home running smoothly for a long, long time. Hi, everyone. If it shows properly, we can move to next steps. SO WIERD and ANNOYING! Well help you troubleshoot the issue and get your Google Home back up to speed with a working internet connection. It was claimed that Google Support had been notified of the problem, what did they determine? Learn how the long-coming and inevitable shift to electric impacts you. Weve tested the Google WiFi stand-alone app even after importing the WiFi to Google Home. Skip Navigation. Here are several ways you can get your Google Home or Nest connected back to Wi-Fi. Google investigating issue where Home app Wi-Fi icon is not showing up This now includes your Wi-Fi network using Google or Nest Wifi products. Ruling out the basics like this is the first place to start. Properly restart the modem and router. Wi-Fi network not listed in the Google Home app At least for now. Step 1: Install the Google Home App The Google Home app is where is the magic happens when it comes to controlling all of your smart home devices. Use the following steps to troubleshoot the issues and get both your Home app and the Google Home device connected to Chromecast again. Your router and internet connection only have so much bandwidth to support online activity. Google wifi is not listed on google home app, https://support.google.com/googlenest/answer/9012064?hl=en. Hi, everyone. Having said that, in April of 2021, Google announced that they would be shutting down the dedicated Google Wi-Fi app that allows users to manage routers. 03:55 AM, google home app does not see my routerI bought a second hand google wifi"hockey puck" routerQR code and network name, all on the router itselfMy phone and MacBook do not see my router in the list of Wi-Fi networksI did a factory resetalso the QR code cannot be recognized in any way. You typically have a strong Wi-Fi connection in the location you're trying to set up speaker or display. Common Google Nest Hub problems, and how to fix them (. 11-20-2021 When none of the methods outlined in this article work, it's time to contact Google Support to see what they can do. Google Home: Press and hold the microphone mute button for 15 seconds, Google Home Mini: Press and hold the FDR circle button for 15 seconds, Google Home Max: Press and hold the FDR button near the power cord for 15 seconds, Google Home Hub: Press and hold both volume buttons for 10 seconds, Google Nest Mini: Turn off the microphone and press the center button for at least 5 seconds. Open your Google Home app and select the device you want to reconnect. 11-20-2021 Back on the main screen of the Home app, tap the. Raul is a content connoisseur who appreciates articles that age well. The tech reset my Google account to connect to the (factory reset) Nest Hub, after that I reset all the other hardware (a mix of both Nest and Wifi points) and rebuilt the home network. When you set up a Chromecast, you need to connect to the Chromecast to set up the device on your home Wi-Fi network. However, it could result in the Wi-Fi network not showing up on a device. Check the Google Account that you are currently signed in with. Get the Latest Tech News Delivered Every Day. You can tap on this screen to access all the features of Google WiFi. If you've recently changed your Wi-Fi password, your Google Home or Nest will not be able to connect to the internet. This will reduce the chances of future connection problems. From the reports on the community forums, the Home app was reportedly fine a few weeks ago and the issue can be narrowed down to the most recent update to the Google Home app. In order to connect your device to the Wi-Fi if you've changed your password, you first have to disconnect the device. If you're getting the "No Devices Found" message when you're trying to set up your device with the Google Home app, here's how to troubleshoot. Likewise, when I pull up the Netflix app . Tricia Goss has been a writer and editor for 10+ years. I look forward to hearing from you. This article covers troubleshooting steps for Wifi device setup issues. Source. You can check this link for more details: https://bit.ly/3rpU5po Force close and relaunch the Google Home app. Your internet plan may not be able to handle the amount of data being transferred on the same network. You have entered an incorrect email address! The other technology may be interfering with the signal and causing your issues. Check for any pending updates for Google Home. If any one of those breaks down -- your router goes kaput or a bridge gets unplugged -- the whole system could crumble. Once you've re-established the connection between your Google Home and Chromecast, make sure to update your Chromecast. You don't need to go through setup, just see if you were to try and set up a new network with it as the primary point if the Home app is able to recognize it. The Google WiFi app use to show the pod names at which the devices are connected to. Open your Google Home app and select the device you want to reconnect. Can't find Google Nest or Home device in the Google Home app Some Google Home troubleshooting steps are different for iPhones and Android phones. Open the app after a few seconds and check the issue. Follow the setup instructions to set up the device with the new Wi-Fi password. Router, ISP, range, or device issues can create problems but it's possible a virus is at fault, too. Google Wifi can be used alongside the previous Google OnHub routers. Here's what to do. Reconnect power cable back into your speaker or display. Want to know more about us? Finally, if your Google Home app and your Chromecast are both connecting to Wi-Fi, and you can cast video from the Google Home app to Chromecast, then the problem might be with your Google Home Wi-Fi connection itself. When all devices have completed rebooting and you're able to access the internet, try to set up your speaker or display. 2012-2023 MashTips.com All Rights Reserved. Get the Latest Tech News Delivered Every Day. The lights may be on, but who's going to help troubleshoot when Google Assistant doesn't respond from your Google Home? 4. Step 2. Do you know if the WiFi point is from the same country as your main router? THEN On the WiFi landing page WITHIN FAMILY button area (at bottom of screen) click pause devices then unpause. All app functions are now available on the Google Home app. Get an answer from an expert on the Google Home Help Forum. Step 3. If you can't control your smart home directly, make sure the devices you're trying to operate are connected to your network. Please help or advise. Open the Google Play store. When all else fails, reboot your whole network. How to Import Google WiFi Networks to Google Home. Very funny. By using the app you avoid any long-term damage that may be caused by a hard restart from unplugging and plugging the device back in. this google wifi point is not in the list of wi-fi points, the google wifi point is not seen by the smartphone or the MacBook, so I cannot start setup settingscan there be a way to reflash it?maybe it is blocked? iPhone v. Android: Which Is Best For You? You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. How to Fix a Google Home That Won't Connect to Wi-Fi - MUO This subreddit is not affiliated or run by Google. How to Import Google WiFi Networks to Google Home - MashTips